FAQ

Why booking hotels in Bratislava via www.travel-bratislava-hotels.com?
What are the prices and hotels rates?
What is the on-line reservation fee?
How can I make the reservation?
What can I do, If I need more rooms?
Does the reservation I make hit the hotel directly?  
When is my reservation confirmed?
What is Guest´s secret number on my confirmation?
Can I get the phone number and address of my hotel?
When do I pay for my reservation?
What is the deadline for making a reservation?
How and when can I cancel or modify my reservation?


Why booking hotels in Bratislava via www.travel-bratislava-hotels.com ?
- we offer only quality hotels in Bratislava
- reservation process is easy and fast
- it is real online booking process, your confirmation will be received within few minutes to your e-mail account
- all rates and all reservations are guarantee 

What are the prices and hotels rates?
The prices of accommodation in hotels in Bratislava on List of Bratislava Hotels are even lower or the same than rack rates on the hotel reception. Some of prices are breakfast and local city tax included, some not. All those information are displayed by hotel and room discriptions.

What is the on-line reservation fee?
This reservation service is free and you pay only for the accommodation and for ordered other services like breakfast, parking place or local city tax. Prices listed at www.travel-bratislava-hotels.com are final and do not amount any special fees. The prices include VAT.

How can I make the reservation?
Reservation proscess trough www.travel-bratislava-hotels.com web site is very easy and simple for choosing and reserving accommodation in hotels in Bratislava. Please follow instructions How to book your hotel.

What can I do, If I need more rooms?
Please use our offline group reservation form, fill in all necessary information and submitt. We prepare special offer for you, rates are even lower than individual reservation for one person. We will sent you our offer at latest 48 hours with all payment and cancellation policy.

Does the reservation I make hit the hotel directly?
Yes, on-line reservation made via www.travel-bratislava-hotels.com get directly to the reception or hotel reservation manager at the same time on which reservation system send you confirmation to your e-mail address. Please, mind to submit the correct form of your e-mail address. It can also happen that the firewall settings of your computer do not allow the confirmatio e-mail to get through.

When is my reservation confirmed?
Your reservation is confirmed till few minutes, once you received the confirmation e-mail where you get all details about your stay.

What is Guest´s secret number on my confirmation?
This secret number knows only you. You may use this number when modifying or canceling your reservation. Its one of our protecting elements of our reservation system.

Can I get the phone number and address of my hotel?
Your confirmation contains all those informations. Please print and preserve you confirmation. It is a valid document for your stay.

When do I pay for my reservation?
If you made reservation via on-line reservation system, the purchased services are paid for at the hotel reception desk by check-in or check-out. If you made reservation via offline group booking form , payment policy are displayed on group booking confirmation and are arrange individual.

What is the deadline for making a reservation?
The reservation can be made at any time. This is one of the several advantage of real on-line reservation service on www.travel-bratislava-hotels.com .

How and when can I cancel or modify my reservation?
On home page you can find a link Your Reservation. Through this link you can get to your reservation. You have to fill in your Guest´s secret number, Hotel confirmation number and your e-mail address and submitt. Now you can make cancel or some other changes with your reservation. After making changes , the system generates another e-mail confirming the change or cancellation (for free). The changes however have to be in compliance with the hotel’s cancellation order, i.e. it has to be made in time, otherwise the hotel can ask for a cancellation fee.

If can not find answer to your question on this page please contact us to info@horesy.com .